Axcient incident

x360Sync Issue

Minor Vendor's status page →

Resolved after 18 hours 16 minutes, affecting x360Sync Web (CA), on January 26, 2026.

monitoring Jan 26, 2026, 08:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 26, 2026, 07:39 PM UTC
Resolved
Jan 27, 2026, 01:55 PM UTC
Duration
18h 16m
Detected by Pingoru
Jan 26, 2026, 07:39 PM UTC

Affected components

x360Sync Web (CA)

Update timeline

  1. investigating Jan 26, 2026, 07:39 PM UTC

    We are currently investigating an issue related to the inability to access certain team shares in Canada from the Web.

  2. monitoring Jan 26, 2026, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 01:55 PM UTC

    This incident has been resolved.

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