Axcient incident

x360Recover Issue

Major Resolved View vendor source →

Axcient experienced a major incident on February 9, 2026 affecting x360Recover Cloud (US), lasting 22d. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 03:09 PM UTC
Resolved
Mar 03, 2026, 03:29 PM UTC
Duration
22d
Detected by Pingoru
Feb 09, 2026, 03:09 PM UTC

Affected components

x360Recover Cloud (US)

Update timeline

  1. identified Feb 09, 2026, 03:09 PM UTC

    We have identified the root cause of the x360Recover issue and are now expediting a solution.

  2. resolved Mar 03, 2026, 03:29 PM UTC

    This incident has been resolved.