Axcient incident

x360Sync Issue

Resolved after 43 minutes, affecting x360Sync Web (US) and x360Sync Data Transfer (US), on January 15, 2026.

monitoring Jan 15, 2026, 09:31 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 15, 2026, 09:05 PM UTC
Resolved
Jan 15, 2026, 09:49 PM UTC
Duration
43m
Detected by Pingoru
Jan 15, 2026, 09:05 PM UTC

Affected components

x360Sync Web (US)x360Sync Data Transfer (US)

Update timeline

  1. investigating Jan 15, 2026, 09:05 PM UTC

    We are currently investigating an issue related to the inability to access certain team shares in the US.

  2. monitoring Jan 15, 2026, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 09:49 PM UTC

    This incident has been resolved.

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