Axcient incident

x360Sync Issue

Minor Resolved View vendor source →

Axcient experienced a minor incident on October 13, 2025 affecting x360Sync Web (US), lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 03:50 PM UTC
Resolved
Oct 13, 2025, 06:01 PM UTC
Duration
2h 11m
Detected by Pingoru
Oct 13, 2025, 03:50 PM UTC

Affected components

x360Sync Web (US)

Update timeline

  1. investigating Oct 13, 2025, 03:50 PM UTC

    We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

  2. monitoring Oct 13, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2025, 06:01 PM UTC

    This incident has been resolved.