Axcient incident

x360Portal issue

Major Resolved View vendor source →

Axcient experienced a major incident on December 3, 2025 affecting Authentication and Dashboard, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 04:01 PM UTC
Resolved
Dec 04, 2025, 04:39 PM UTC
Duration
1d
Detected by Pingoru
Dec 03, 2025, 04:01 PM UTC

Affected components

AuthenticationDashboard

Update timeline

  1. investigating Dec 03, 2025, 04:01 PM UTC

    On x360Portal, we have an issue with the data synchronization layer. Not affecting other products, however, data changes on the x360Portal might have propagation issues. Team is working hands-on to resolve this ASAP.

  2. resolved Dec 04, 2025, 04:39 PM UTC

    This incident has been resolved.