Resolved after 10 hours 1 minute, affecting x360Cloud Management Portal (US) and x360Cloud Smart Search (US), on November 18, 2025.
The issue with Axcient x360Cloud is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:56 PM UTC
We are investigating an issue with Axcient x360Cloud. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
- monitoring Nov 18, 2025, 03:24 PM UTC
We implemented a solution to resolve the issue with x360Cloud. We are now monitoring the results.
- monitoring Nov 18, 2025, 03:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 11:58 PM UTC
The issue with Axcient x360Cloud is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
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