Availity incident

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →
Started
May 04, 2026, 12:46 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
May 04, 2026, 12:46 PM UTC

Affected components

BCBS SOUTH CAROLINABCBS South Carolina

Update timeline

  1. identified May 04, 2026, 12:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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