Availity incident

Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 3, 2026 affecting EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) and EMBLM and 1 more component, lasting 20h 42m. The incident has been resolved; the full update timeline is below.

Started: May 03, 2026, 08:28 AM UTC
Resolved: May 04, 2026, 05:11 AM UTC
Duration: 20h 42m
Detected by Pingoru: May 03, 2026, 08:28 AM UTC

Affected components

EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMPARKLAND COMMUNITY HEALTH PLAN

Update timeline

identified May 03, 2026, 08:28 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 04, 2026, 05:11 AM UTC

This incident has been resolved.