Availity incident

Multiple Payers - HORIZON BCBS NEW JERSEY, BCNJC, 22326, HORIZONBCBSNJ_WEB, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →
Started
May 03, 2026, 01:54 AM UTC
Resolved
Ongoing
Duration
● 22h 19m
Detected by Pingoru
May 03, 2026, 01:54 AM UTC

Affected components

BCNJCHORIZON BCBS NEW JERSEY22326HORIZONBCBSNJ_WEBBRAVEN HEALTH

Update timeline

  1. identified May 03, 2026, 01:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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