Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Claims, Eligibility & Benefit, & Claim Status transactions will be unavailable from Wed, 5/6/2026, at 9:00pm ET to Thurs, 5/7/2026, at 1:00am ET. Claims submitted during this time will be r...

Notice Resolved View vendor source →

Availity experienced a notice incident on May 4, 2026 affecting HUMANA, lasting 27d 17h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:47 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
27d 17h
Detected by Pingoru
May 04, 2026, 09:47 PM UTC

Affected components

HUMANA

Update timeline

  1. scheduled May 04, 2026, 09:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.