Availity incident

HUMANA - Multiple Transactions - HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Notice Resolved View vendor source →
Started
May 04, 2026, 12:23 AM UTC
Resolved
May 04, 2026, 02:37 AM UTC
Duration
2h 13m
Detected by Pingoru
May 04, 2026, 12:23 AM UTC

Affected components

HUMANA

Update timeline

  1. identified May 04, 2026, 12:23 AM UTC

    We are seeing HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:37 AM UTC

    This incident has been resolved.

Looking to track Availity downtime and outages?

Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Availity reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Availity alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Availity for free

5 free monitors · No credit card required