Availity incident

HUMANA - Multiple Transactions - HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 4, 2026 affecting HUMANA, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 12:23 AM UTC
Resolved
May 04, 2026, 02:37 AM UTC
Duration
2h 13m
Detected by Pingoru
May 04, 2026, 12:23 AM UTC

Affected components

HUMANA

Update timeline

  1. identified May 04, 2026, 12:23 AM UTC

    We are seeing HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:37 AM UTC

    This incident has been resolved.