Availity incident

BCBS of Kansas - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 4, 2026 affecting BCBS of Kansas, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 12:29 AM UTC
Resolved
May 04, 2026, 05:18 AM UTC
Duration
4h 48m
Detected by Pingoru
May 04, 2026, 12:29 AM UTC

Affected components

BCBS of Kansas

Update timeline

  1. identified May 04, 2026, 12:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:18 AM UTC

    This incident has been resolved.