Availity incident
CAPITAL HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Availity experienced a notice incident on May 5, 2026 affecting CAPITAL HEALTH PLAN, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
CAPITAL HEALTH PLAN
Update timeline
- identified May 05, 2026, 08:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
- resolved May 05, 2026, 10:04 PM UTC
This incident has been resolved.
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