Availity incident

CAPITAL HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 5, 2026 affecting CAPITAL HEALTH PLAN, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:47 PM UTC
Resolved
May 05, 2026, 10:04 PM UTC
Duration
1h 16m
Detected by Pingoru
May 05, 2026, 08:47 PM UTC

Affected components

CAPITAL HEALTH PLAN

Update timeline

  1. identified May 05, 2026, 08:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.

  2. resolved May 05, 2026, 10:04 PM UTC

    This incident has been resolved.