Availity incident

CENTENE CORPORATION - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are currently unavailable.

Availity experienced a notice incident on May 6, 2026 affecting CENTENE CORPORATION, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 05:11 AM UTC
Resolved: May 06, 2026, 10:49 AM UTC
Duration: 5h 37m
Detected by Pingoru: May 06, 2026, 05:11 AM UTC

Affected components

CENTENE CORPORATION

Update timeline

identified May 06, 2026, 05:11 AM UTC

We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 06, 2026, 10:49 AM UTC

This incident has been resolved.