Availity incident

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 2, 2026 affecting MEDICAHEALTHPLANS and MEDICA GOVERNMENT PROGRAMS, lasting 12h 53m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 09:59 AM UTC
Resolved
May 02, 2026, 10:52 PM UTC
Duration
12h 53m
Detected by Pingoru
May 02, 2026, 09:59 AM UTC

Affected components

MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS

Update timeline

  1. identified May 02, 2026, 09:59 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 10:52 PM UTC

    This incident has been resolved.