Availity incident
BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Availity is currently experiencing a notice incident affecting BLUE CROSS COMMUNITY OPTIONS, which began 1d ago. The vendor's full update timeline is below.
Affected components
BLUE CROSS COMMUNITY OPTIONS
Update timeline
- identified May 06, 2026, 02:30 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving AV07/VT06_007/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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