Availity incident

BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BLUE CROSS COMMUNITY OPTIONS, which began 46d ago. The vendor's full update timeline is below.

Started
May 06, 2026, 02:30 PM UTC
Resolved
Ongoing
Duration
● 46d 4h
Detected by Pingoru
May 06, 2026, 02:30 PM UTC

Affected components

BLUE CROSS COMMUNITY OPTIONS

Update timeline

  1. identified May 06, 2026, 02:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving AV07/VT06_007/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.