Availity incident

Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 4, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 03:37 AM UTC
Resolved
May 04, 2026, 05:15 AM UTC
Duration
1h 38m
Detected by Pingoru
May 04, 2026, 03:37 AM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID

Update timeline

  1. identified May 04, 2026, 03:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 04, 2026, 03:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 04, 2026, 05:15 AM UTC

    This incident has been resolved.