Availity Outage History
Availity major outage · 47 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 600 of 600 (100%) |
Incidents, newest first
Notice May 28, 2026 WELLCARE NEW JERSEY - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable. 85d 3h WELLCARE NEW JERSEY
Started May 28, 2026, 06:50 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified May 28, 2026, 06:50 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 28, 2026 Multiple Payers - ALLINA HEALTH, AETNA - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. 2h AETNA, ALLINA HEALTH
Started May 28, 2026, 10:57 AM UTC· resolved May 28, 2026, 12:58 PM UTC
- identified May 28, 2026, 10:57 AM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 12:58 PM UTC
This incident has been resolved.
Notice May 27, 2026 REGENCE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions are currently unavailable. 1d 9h REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 2 more
Started May 27, 2026, 05:31 PM UTC· resolved May 29, 2026, 03:12 AM UTC
- identified May 27, 2026, 05:31 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with timeouts. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 29, 2026, 03:12 AM UTC
This incident has been resolved.
Notice May 27, 2026 REGENCE - Multiple Transactions - Preauthorization Outage. Downtime is 5/28/2026 from 7pm PT -- 11pm PT. 58d 4h REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH and 2 more
Started May 27, 2026, 02:28 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled May 27, 2026, 02:28 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 09:36 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 09:39 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 09:41 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 27, 2026 CAPITALBLUECROSS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 35m CAPITALBLUECROSS
Started May 27, 2026, 12:19 PM UTC· resolved May 27, 2026, 12:54 PM UTC
- identified May 27, 2026, 12:19 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 27, 2026, 12:54 PM UTC
This incident has been resolved.
Notice May 27, 2026 AVERA HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 5d 17h AVERA HEALTH PLANS
Started May 27, 2026, 06:20 AM UTC· resolved Jun 01, 2026, 11:40 PM UTC
- identified May 27, 2026, 06:20 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 01, 2026, 11:40 PM UTC
This incident has been resolved.
Notice May 27, 2026 CARELONGS 95655 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 22h CARELONGS 95655
Started May 27, 2026, 06:05 AM UTC· resolved May 29, 2026, 04:20 AM UTC
- identified May 27, 2026, 06:05 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 29, 2026, 04:20 AM UTC
This incident has been resolved.
Notice May 27, 2026 IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 20h IL621
Started May 27, 2026, 01:43 AM UTC· resolved May 28, 2026, 10:12 PM UTC
- identified May 27, 2026, 01:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 10:12 PM UTC
This incident has been resolved.
Notice May 26, 2026 NM - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d NM
Started May 26, 2026, 10:04 PM UTC· resolved May 28, 2026, 10:17 PM UTC
- identified May 26, 2026, 10:04 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 28, 2026, 10:17 PM UTC
This incident has been resolved.
Notice May 26, 2026 Multiple Payers - MCLAREN HEALTH PLAN, MCLAREN MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 14h MCLAREN HEALTH PLAN, MCLAREN MEDICAID
Started May 26, 2026, 06:21 PM UTC· resolved May 29, 2026, 08:52 AM UTC
- identified May 26, 2026, 06:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 29, 2026, 08:52 AM UTC
This incident has been resolved.
Notice May 26, 2026 SHAREDHEALTHMISSISSIPPI - Claim Status Inquiry - Verbiage that you want displayed: “BCBST will be performing maintenance of services that may impact Claims Status inquiries beginning at 9PM on 5/29 until 7AM on 5/30. If you receive an error with your C... 59d 2h SHAREDHEALTHMISSISSIPPI
Started May 26, 2026, 04:25 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled May 26, 2026, 04:25 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 26, 2026 SHAREDHEALTHMISSISSIPPI - 270 - BCBST will be performing maintenance of services that may impact Eligibility and Benefits inquiries beginning at 9PM on 5/29 until 7AM on 5/30. If you receive an error with your Eligibility and Benefits transaction, plea... 59d 2h SHAREDHEALTHMISSISSIPPI
Started May 26, 2026, 04:22 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled May 26, 2026, 04:22 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 26, 2026, 04:24 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 26, 2026 BCBS TENNESSEE - 270 - BCBST will be performing maintenance of services that may impact Eligibility and Benefits inquiries beginning at 9PM on 5/29 until 2AM on 5/30. If you receive an error with your Eligibility and Benefits transaction, please try ag... 59d 3h BCBS TENNESSEE
Started May 26, 2026, 03:41 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled May 26, 2026, 03:41 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 07:12 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 07:14 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 28, 2026, 07:43 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 26, 2026 HPPA - Eligibility and Benefits Inquiry - Payer - Eligibility and Benefits Inquiry - Payer B2B transactions are currently unavailable. 13h 24m HPPA
Started May 26, 2026, 04:45 AM UTC· resolved May 26, 2026, 06:09 PM UTC
- identified May 26, 2026, 04:45 AM UTC
We are seeing Eligibility and Benefits Inquiry - Payer transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 26, 2026, 06:09 PM UTC
This incident has been resolved.
Notice May 26, 2026 EMPOWER ARKANSAS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 20h EMPOWER ARKANSAS
Started May 26, 2026, 02:07 AM UTC· resolved May 28, 2026, 10:28 PM UTC
- identified May 26, 2026, 02:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 26, 2026, 02:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 10:28 PM UTC
This incident has been resolved.
Notice May 25, 2026 BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures. 19h 34m BCBSIL COMMUNITY HEALTH PLANS
Started May 25, 2026, 07:33 PM UTC· resolved May 26, 2026, 03:08 PM UTC
- identified May 25, 2026, 07:33 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 26, 2026, 03:08 PM UTC
This incident has been resolved.
Notice May 25, 2026 MTAIN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 3d 5h MTAIN
Started May 25, 2026, 07:05 PM UTC· resolved May 29, 2026, 12:15 AM UTC
- identified May 25, 2026, 07:05 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response/AAA*42 errors. Customers are receiving VT06_036/AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 29, 2026, 12:15 AM UTC
This incident has been resolved.
Notice May 25, 2026 ZING HEALTH - 270 - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 3d 9h ZING HEALTH
Started May 25, 2026, 04:12 AM UTC· resolved May 28, 2026, 01:20 PM UTC
- identified May 25, 2026, 04:12 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 27, 2026, 02:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 01:20 PM UTC
This incident has been resolved.
Notice May 25, 2026 Multiple Payers - SMARTDATASOLUTIONS RP063, 13285, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 15m SMARTDATASOLUTIONS RP063, 13285, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED
Started May 25, 2026, 02:22 AM UTC· resolved May 25, 2026, 07:38 AM UTC
- identified May 25, 2026, 02:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 25, 2026, 07:38 AM UTC
This incident has been resolved.
Notice May 24, 2026 PRHTH - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 72d 10h PRHTH
Started May 24, 2026, 03:46 AM UTC· resolved Aug 04, 2026, 02:08 PM UTC
- identified May 24, 2026, 03:46 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 04, 2026, 02:08 PM UTC
This incident has been resolved.
Notice May 24, 2026 Multiple Payers - WBTPA, WebTPA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 22h WBTPA, WebTPA
Started May 24, 2026, 01:50 AM UTC· resolved May 26, 2026, 12:01 AM UTC
- identified May 24, 2026, 01:50 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 26, 2026, 12:01 AM UTC
This incident has been resolved.
Notice May 23, 2026 Multiple Payers - HEALTHPLANS INC, HARVARD PILGRIM HEALTHCARE, OREGON MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 1h HEALTHPLANS INC, HARVARD PILGRIM HEALTHCARE
Started May 23, 2026, 08:31 AM UTC· resolved May 25, 2026, 09:47 AM UTC
- identified May 23, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 23, 2026, 08:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 23, 2026, 09:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 25, 2026, 09:47 AM UTC
This incident has been resolved.
Notice May 23, 2026 MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 27m MEDICA GOVERNMENT PROGRAMS
Started May 23, 2026, 06:58 AM UTC· resolved May 23, 2026, 08:25 AM UTC
- identified May 23, 2026, 06:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 23, 2026, 08:25 AM UTC
This incident has been resolved.
Notice May 23, 2026 Multiple Payers - MEDICAHEALTHPLANS, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 13m MEDICAHEALTHPLANS
Started May 23, 2026, 03:22 AM UTC· resolved May 23, 2026, 08:35 AM UTC
- identified May 23, 2026, 03:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 23, 2026, 06:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 23, 2026, 08:35 AM UTC
This incident has been resolved.
Notice May 22, 2026 Multiple Payers - FIDELIS CARE NEW YORK, AMBETTER HEALTH, WELLCARE BY DELAWARE FIRST HEALTH, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, WELLCARE NC, AMBETTER FROM FIDELIS CARE, WELLCARE IOWA, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HE... 10d 5h SUPERIOR HEALTHPLAN, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN, CENTENE and 55 more
Started May 22, 2026, 02:09 PM UTC· resolved Jun 01, 2026, 07:19 PM UTC
- identified May 22, 2026, 02:09 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Medical / Surgical Authorization or Referral, Authorization Notes, Auth/Ref Routing, HCSR Real Time Authorization, Authorization Submission - Payer and Authorization Management transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 01, 2026, 07:19 PM UTC
This incident has been resolved.