Availity incident

Multiple Payers - ALLINA HEALTH, AETNA - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Availity experienced a notice incident on May 28, 2026 affecting AETNA and ALLINA HEALTH, lasting 2h. The incident has been resolved; the full update timeline is below.

Started: May 28, 2026, 10:57 AM UTC
Resolved: May 28, 2026, 12:58 PM UTC
Duration: 2h
Detected by Pingoru: May 28, 2026, 10:57 AM UTC

Affected components

AETNAALLINA HEALTH

Update timeline

identified May 28, 2026, 10:57 AM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 28, 2026, 12:58 PM UTC

This incident has been resolved.