Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 27, 2026 affecting IL621, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 01:43 AM UTC
Resolved
May 28, 2026, 10:12 PM UTC
Duration
1d 20h
Detected by Pingoru
May 27, 2026, 01:43 AM UTC

Affected components

IL621

Update timeline

  1. identified May 27, 2026, 01:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 28, 2026, 10:12 PM UTC

    This incident has been resolved.