Availity incident

AVERA HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 27, 2026 affecting AVERA HEALTH PLANS, lasting 5d 17h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 06:20 AM UTC
Resolved
Jun 01, 2026, 11:40 PM UTC
Duration
5d 17h
Detected by Pingoru
May 27, 2026, 06:20 AM UTC

Affected components

AVERA HEALTH PLANS

Update timeline

  1. identified May 27, 2026, 06:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 11:40 PM UTC

    This incident has been resolved.