Availity incident

Multiple Payers - MEDICAHEALTHPLANS, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 23, 2026 affecting MEDICAHEALTHPLANS, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 03:22 AM UTC
Resolved
May 23, 2026, 08:35 AM UTC
Duration
5h 13m
Detected by Pingoru
May 23, 2026, 03:22 AM UTC

Affected components

MEDICAHEALTHPLANS

Update timeline

  1. identified May 23, 2026, 03:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 23, 2026, 06:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 23, 2026, 08:35 AM UTC

    This incident has been resolved.