Availity incident
MTAIN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity is currently experiencing a notice incident affecting MTAIN, which began 2h ago. The vendor's full update timeline is below.
Affected components
MTAIN
Update timeline
- identified May 25, 2026, 07:05 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response/AAA*42 errors. Customers are receiving VT06_036/AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.