Availity incident

REGENCE - Multiple Transactions - Preauthorization Outage. Downtime is 5/28/2026 from 7pm PT -- 11pm PT.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, which began 5d ago. The vendor's full update timeline is below.

Started
May 27, 2026, 02:28 PM UTC
Resolved
Ongoing
Duration
● 5d 2h
Detected by Pingoru
May 27, 2026, 02:28 PM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. scheduled May 27, 2026, 02:28 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. scheduled May 28, 2026, 09:36 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  3. scheduled May 28, 2026, 09:39 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  4. scheduled May 28, 2026, 09:41 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.