Availity incident

REGENCE - Multiple Transactions - Preauthorization Outage. Downtime is 5/28/2026 from 7pm PT -- 11pm PT.

Availity experienced a notice incident on May 27, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting 58d 4h. The incident has been resolved; the full update timeline is below.

Started: May 27, 2026, 02:28 PM UTC
Resolved: Jul 24, 2026, 07:00 PM UTC
Duration: 58d 4h
Detected by Pingoru: May 27, 2026, 02:28 PM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

scheduled May 27, 2026, 02:28 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled May 28, 2026, 09:36 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled May 28, 2026, 09:39 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
scheduled May 28, 2026, 09:41 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and PreAuth Provider Specialty transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.