Availity incident

EMPOWER ARKANSAS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting EMPOWER ARKANSAS, which began 2h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 02:07 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
May 26, 2026, 02:07 AM UTC

Affected components

EMPOWER ARKANSAS

Update timeline

  1. identified May 26, 2026, 02:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 26, 2026, 02:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.