Availity incident

Multiple Payers - WBTPA, WebTPA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 24, 2026 affecting WBTPA and WebTPA, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 01:50 AM UTC
Resolved
May 26, 2026, 12:01 AM UTC
Duration
1d 22h
Detected by Pingoru
May 24, 2026, 01:50 AM UTC

Affected components

WBTPAWebTPA

Update timeline

  1. identified May 24, 2026, 01:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 26, 2026, 12:01 AM UTC

    This incident has been resolved.