Availity incident

Multiple Payers - WBTPA, WebTPA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting WBTPA and WebTPA, which began 3h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 01:50 AM UTC
Resolved
Ongoing
Duration
● 2h 55m
Detected by Pingoru
May 24, 2026, 01:50 AM UTC

Affected components

WBTPAWebTPA

Update timeline

  1. identified May 24, 2026, 01:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.