Availity incident

ZING HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting ZING HEALTH, which began 9h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 04:12 AM UTC
Resolved
Ongoing
Duration
● 8h 37m
Detected by Pingoru
May 25, 2026, 04:12 AM UTC

Affected components

ZING HEALTH

Update timeline

  1. identified May 25, 2026, 04:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.