Availity incident
ZING HEALTH - 270 - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.
Resolved after 3 days 9 hours, affecting ZING HEALTH, on May 25, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 25, 2026, 04:12 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 27, 2026, 02:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 01:20 PM UTC
This incident has been resolved.
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