Availity incident

HPPA - Eligibility and Benefits Inquiry - Payer - Eligibility and Benefits Inquiry - Payer B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 26, 2026 affecting HPPA, lasting 13h 24m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 04:45 AM UTC
Resolved
May 26, 2026, 06:09 PM UTC
Duration
13h 24m
Detected by Pingoru
May 26, 2026, 04:45 AM UTC

Affected components

HPPA

Update timeline

  1. identified May 26, 2026, 04:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry - Payer transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 26, 2026, 06:09 PM UTC

    This incident has been resolved.