Availity incident

HPPA - Eligibility and Benefits Inquiry - Payer - Eligibility and Benefits Inquiry - Payer B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HPPA, which began 5h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 04:45 AM UTC
Resolved
Ongoing
Duration
● 4h 41m
Detected by Pingoru
May 26, 2026, 04:45 AM UTC

Affected components

HPPA

Update timeline

  1. identified May 26, 2026, 04:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry - Payer transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.