Availity incident

PRHTH - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 24, 2026 affecting PRHTH, lasting 72d 10h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 03:46 AM UTC
Resolved
Aug 04, 2026, 02:08 PM UTC
Duration
72d 10h
Detected by Pingoru
May 24, 2026, 03:46 AM UTC

Affected components

PRHTH

Update timeline

  1. identified May 24, 2026, 03:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 04, 2026, 02:08 PM UTC

    This incident has been resolved.