Availity incident

BCBSIL COMMUNITY HEALTH PLANS - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 25, 2026 affecting BCBSIL COMMUNITY HEALTH PLANS, lasting 19h 34m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 07:33 PM UTC
Resolved
May 26, 2026, 03:08 PM UTC
Duration
19h 34m
Detected by Pingoru
May 25, 2026, 07:33 PM UTC

Affected components

BCBSIL COMMUNITY HEALTH PLANS

Update timeline

  1. identified May 25, 2026, 07:33 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 26, 2026, 03:08 PM UTC

    This incident has been resolved.