Availity incident

Multiple Payers - SMARTDATASOLUTIONS RP063, 13285, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting SMARTDATASOLUTIONS RP063 and 13285 and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 02:22 AM UTC
Resolved
Ongoing
Duration
● 2h 22m
Detected by Pingoru
May 25, 2026, 02:22 AM UTC

Affected components

SMARTDATASOLUTIONS RP06313285HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED

Update timeline

  1. identified May 25, 2026, 02:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.