Availity incident
Multiple Payers - FIDELIS CARE NEW YORK, AMBETTER HEALTH, WELLCARE BY DELAWARE FIRST HEALTH, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, WELLCARE NC, AMBETTER FROM FIDELIS CARE, WELLCARE IOWA, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HE...
Availity is currently experiencing a notice incident affecting SUPERIOR HEALTHPLAN and PEACH STATE HEALTH PLAN and 1 more component, which began 9h ago. The vendor's full update timeline is below.
Affected components
SUPERIOR HEALTHPLANPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANCENTENEBUCKEYE COMMUNITY HEALTH PLANSUNSHINE HEALTHABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONS
Update timeline
- identified May 22, 2026, 02:09 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Medical / Surgical Authorization or Referral, Authorization Notes, Auth/Ref Routing, HCSR Real Time Authorization, Authorization Submission - Payer and Authorization Management transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.