Availity incident
CAPITALBLUECROSS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.
Resolved after 35 minutes, affecting CAPITALBLUECROSS, on May 27, 2026.
We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 27, 2026, 12:19 PM UTC
We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 27, 2026, 12:54 PM UTC
This incident has been resolved.
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