Availity incident

CAPITALBLUECROSS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 27, 2026 affecting CAPITALBLUECROSS, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 12:19 PM UTC
Resolved
May 27, 2026, 12:54 PM UTC
Duration
35m
Detected by Pingoru
May 27, 2026, 12:19 PM UTC

Affected components

CAPITALBLUECROSS

Update timeline

  1. identified May 27, 2026, 12:19 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeouts. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 27, 2026, 12:54 PM UTC

    This incident has been resolved.