Shippo Outage History

Shippo is up right now

Pingoru has recorded 180 incidents for Shippo: 180 in the last 12 months and 98 in the last 90 days.

Source: status.goshippo.com

180incidents recorded
180last 12 months
98last 90 days
12 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct38
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct38%
Pingoru began tracking Shippo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610204 of 720 (28%)
May 20265425 of 744 (57%)
June 20261361 of 720 (8%)
July 202619143 of 744 (19%)
August 202622135 of 744 (18%)
September 202632183 of 720 (25%)
October 202638221 of 588 (38%)

Incidents, newest first

Minor June 19, 2026 Elevated error rate on Australia Post Transaction and tracking 1h Australia Post

Started Jun 19, 2026, 07:07 AM UTC· resolved Jun 19, 2026, 08:07 AM UTC

  1. investigating Jun 19, 2026, 07:07 AM UTC

    We are currently experiencing elevated errors with the Australia Post transaction and tracking services. The carrier is experiencing an outage on their end. During this time, customers may be unable to create labels, and tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. monitoring Jun 19, 2026, 07:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 08:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 17, 2026 Elevated error rate on Deutsche Post Transaction 6h 19m Deutsche Post, EVRi

Started Jun 17, 2026, 03:08 PM UTC· resolved Jun 17, 2026, 09:27 PM UTC

  1. investigating Jun 17, 2026, 03:08 PM UTC

    We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.

  2. investigating Jun 17, 2026, 03:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:58 PM UTC

    Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix

  4. resolved Jun 17, 2026, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2026 Elevated error rate on Deutsche Post transaction 2h 58m Deutsche Post

Started Jun 13, 2026, 12:33 PM UTC· resolved Jun 13, 2026, 03:31 PM UTC

  1. investigating Jun 13, 2026, 12:33 PM UTC

    We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

  2. resolved Jun 13, 2026, 03:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Investigating Elevated UPS API Errors 1h 13m UPS

Started Jun 11, 2026, 09:13 PM UTC· resolved Jun 11, 2026, 10:27 PM UTC

  1. investigating Jun 11, 2026, 09:13 PM UTC

    We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available

  2. monitoring Jun 11, 2026, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 10:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Degraded Performance for Rating and Label Generation APIs 2h 10m Shippo REST API, Shippo Platform API

Started Jun 11, 2026, 06:27 AM UTC· resolved Jun 11, 2026, 08:38 AM UTC

  1. investigating Jun 11, 2026, 06:27 AM UTC

    We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers. Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.

  2. investigating Jun 11, 2026, 06:28 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2026, 06:29 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 11, 2026, 07:21 AM UTC

    We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.

  5. monitoring Jun 11, 2026, 08:22 AM UTC

    A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.

  6. resolved Jun 11, 2026, 08:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026 Elevated Errors Affecting QR Code Generation 3h 4m USPS

Started Jun 11, 2026, 05:37 AM UTC· resolved Jun 11, 2026, 08:42 AM UTC

  1. investigating Jun 11, 2026, 05:37 AM UTC

    We have detected an issue affecting QR code generation. Our team is actively investigating the issue. We'll share additional updates as soon as more information becomes available.

  2. resolved Jun 11, 2026, 08:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026 Deutsche Post label purchase failure 3h 31m Deutsche Post

Started Jun 02, 2026, 02:11 PM UTC· resolved Jun 02, 2026, 05:42 PM UTC

  1. investigating Jun 02, 2026, 02:11 PM UTC

    Customers attempting to purchase Deutsche Post labels through Shippo may see intermittent errors. We have observed intermittent failures of label purchase calls returning errors since 12:28 UTC, and the issue has persisted for over 80 minutes. The source is upstream at Deutsche Post's API. Other Shippo services and other carriers are not affected.

  2. resolved Jun 02, 2026, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2026 Elevated error rate on La Poste Tracking 21m La Poste

Started May 26, 2026, 10:04 PM UTC· resolved May 26, 2026, 10:25 PM UTC

  1. investigating May 26, 2026, 10:04 PM UTC

    We have detected an elevated error rate from La Poste's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved May 26, 2026, 10:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2026 Elevated error rate on dhl_ecommerce Transaction 5m DHL eCommerce

Started May 19, 2026, 06:51 PM UTC· resolved May 19, 2026, 06:57 PM UTC

  1. investigating May 19, 2026, 06:51 PM UTC

    We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation

  2. resolved May 19, 2026, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026 Intermittent UPS rate quote and label failures 3h 24m UPS

Started May 08, 2026, 04:46 PM UTC· resolved May 08, 2026, 08:11 PM UTC

  1. investigating May 08, 2026, 04:46 PM UTC

    As of 16:30 UTC, the majority of Shippo's UPS authentication token renewal requests have failed over the past 75 minutes, causing intermittent errors with UPS rate quotes and label generation for accounts that use UPS. Shippo engineering is in active contact with UPS to coordinate a resolution and is reviewing token renewal patterns on our side.

  2. monitoring May 08, 2026, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 08:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026 Royal Mail InterSoft Tracking Degradation (Third-Party Issue) 13d 20h Royal Mail (InterSoft)

Started May 04, 2026, 08:48 PM UTC· resolved May 18, 2026, 04:54 PM UTC

  1. investigating May 04, 2026, 08:48 PM UTC

    We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information. Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

  2. monitoring May 14, 2026, 06:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026 3rd party tracking updates issue 22d 11h XPO

Started Apr 27, 2026, 06:11 AM UTC· resolved May 19, 2026, 05:20 PM UTC

  1. investigating Apr 27, 2026, 06:11 AM UTC

    We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time. This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix. At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.

  2. investigating Apr 27, 2026, 06:15 AM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 08:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 19, 2026, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 16, 2026 Elevated Error Rates Across Shippo Services 40m Shippo REST API, Shippo Web Dashboard, Shippo Platform API

Started Apr 16, 2026, 10:44 PM UTC· resolved Apr 16, 2026, 11:25 PM UTC

  1. investigating Apr 16, 2026, 10:44 PM UTC

    We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

  2. monitoring Apr 16, 2026, 11:16 PM UTC

    We've seen the error rates subside and systems are operating normally. We'll continue to monitor

  3. resolved Apr 16, 2026, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 14, 2026 Elevated error rate on Colissimo and La Poste's transaction service 1h 16m Colissimo, La Poste

Started Apr 14, 2026, 08:44 PM UTC· resolved Apr 14, 2026, 10:01 PM UTC

  1. investigating Apr 14, 2026, 08:44 PM UTC

    We are experiencing elevated error rate on La Poste and Colissimo's transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 14, 2026, 10:01 PM UTC

    The error rate has decreased. The carrier’s status is green, and the service is fully operational.

Read the full incident report →

Critical April 12, 2026 Elevated error rate on Canada Post Shipment service 7h 3m Canada Post

Started Apr 12, 2026, 03:46 AM UTC· resolved Apr 12, 2026, 10:50 AM UTC

  1. investigating Apr 12, 2026, 03:47 AM UTC

    We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 12, 2026, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026 Elevated error on royal Mail sf tracking 1h 31m Royal Mail (Storefeeder)

Started Apr 07, 2026, 02:12 AM UTC· resolved Apr 07, 2026, 03:43 AM UTC

  1. investigating Apr 07, 2026, 02:12 AM UTC

    We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. investigating Apr 07, 2026, 03:00 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 07, 2026, 03:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026 Degraded performance on Australia Post Tracking 3d 18h Australia Post

Started Apr 02, 2026, 09:11 PM UTC· resolved Apr 06, 2026, 04:00 PM UTC

  1. investigating Apr 02, 2026, 09:11 PM UTC

    We’ve been informed by our service provider that they are currently experiencing a decline in their connection to Australia Post’s tracking system, which may result in fewer tracking updates or delayed tracking events for some shipments. During this time, some shipments may display incomplete or delayed tracking updates. This issue is limited to tracking visibility and does not impact shipment movement or delivery with Australia Post. The carrier is actively investigating and working on a resolution. We will continue to monitor the situation and provide updates as they become available.

  2. identified Apr 05, 2026, 05:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 06, 2026, 04:00 PM UTC

    Fix has been deployed and the service back to operational

Read the full incident report →

Critical April 2, 2026 Intermittent USPS API Outage on multiple API 1h 10m USPS

Started Apr 02, 2026, 07:09 PM UTC· resolved Apr 02, 2026, 08:19 PM UTC

  1. investigating Apr 02, 2026, 07:09 PM UTC

    We are currently experiencing issues with USPS affecting multiple USPS APIs. USPS has acknowledged the issue and their support teams are actively investigating. We are closely monitoring the situation and will provide updates as soon as more information becomes available.

  2. investigating Apr 02, 2026, 07:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 07:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 02, 2026, 07:50 PM UTC

    USPS integration is currently degraded. Customers using standalone tracking may experience delayed tracking updates, and international label generation is also degraded. We are actively monitoring the issue and will keep you posted with any further updates.

  5. resolved Apr 02, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 22, 2026 Delay in USPS Tracking Updates 6h 3m USPS

Started Mar 22, 2026, 02:59 AM UTC· resolved Mar 22, 2026, 09:03 AM UTC

  1. investigating Mar 22, 2026, 02:59 AM UTC

    We are currently experiencing an interruption in tracking events from USPS. Our team is actively monitoring the situation, and we will keep you posted with updates.

  2. resolved Mar 22, 2026, 09:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026 FedEx's API outage 1d 6h FedEx

Started Mar 19, 2026, 06:53 AM UTC· resolved Mar 20, 2026, 01:14 PM UTC

  1. investigating Mar 19, 2026, 06:53 AM UTC

    We are experiencing elevated error rate on FedEx's multiple services including Shipment, Tracking and Transaction. We've reached out to the carrier and actively monitoring the status of these issues and will provide further updates soon.

  2. monitoring Mar 19, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 19, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 20, 2026, 09:22 AM UTC

    FedEx services recovered around 21:57 UTC last night. All services are now operating normally. We continue monitoring the situation.

  5. resolved Mar 20, 2026, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 17, 2026 Elevated error rate on Canada Post Tracking API 1d 3h Canada Post

Started Mar 17, 2026, 04:26 PM UTC· resolved Mar 18, 2026, 07:48 PM UTC

  1. investigating Mar 17, 2026, 04:26 PM UTC

    We have detected an elevated error rate from the Canada_Post Tracking API. Our team has contacted the carrier and we are monitoring the situation

  2. monitoring Mar 17, 2026, 04:37 PM UTC

    We are currently investigating this issue.

  3. investigating Mar 17, 2026, 05:21 PM UTC

    We are currently investigating this issue.

  4. monitoring Mar 18, 2026, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 18, 2026, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026 Degraded API Performance 37m Shippo REST API, Shippo Web Dashboard, Shippo Platform API

Started Mar 16, 2026, 04:47 PM UTC· resolved Mar 16, 2026, 05:24 PM UTC

  1. investigating Mar 16, 2026, 04:47 PM UTC

    we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

  2. investigating Mar 16, 2026, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 16, 2026, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 16, 2026, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 16, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 16, 2026 Elevated error rate on Passport Shipment API 4h 46m Passport

Started Mar 16, 2026, 12:39 PM UTC· resolved Mar 16, 2026, 05:25 PM UTC

  1. investigating Mar 16, 2026, 12:39 PM UTC

    We have detected an elevated error rate from Passport Shipment API. We are monitoring the situation.

  2. resolved Mar 16, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026 USPS tracking outage 1h 44m USPS

Started Mar 16, 2026, 10:27 AM UTC· resolved Mar 16, 2026, 12:12 PM UTC

  1. investigating Mar 16, 2026, 10:27 AM UTC

    USPS tracking maintenance was completed about 2 hours ago, but we are still not receiving any tracking updates. We have reached out to USPS for clarification and will keep you posted once we receive an update.

  2. resolved Mar 16, 2026, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 15, 2026 Elevated error rate on canada Post Shipment Service 1h 11m Canada Post

Started Mar 15, 2026, 10:03 PM UTC· resolved Mar 15, 2026, 11:14 PM UTC

  1. investigating Mar 15, 2026, 10:03 PM UTC

    We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Mar 15, 2026, 11:14 PM UTC

    This incident has been resolved.

Read the full incident report →