Shippo incident

Investigating Elevated UPS API Errors

Minor Resolved View vendor source →

Shippo experienced a minor incident on June 11, 2026 affecting UPS, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 09:13 PM UTC
Resolved
Jun 11, 2026, 10:27 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 11, 2026, 09:13 PM UTC

Affected components

UPS

Update timeline

  1. investigating Jun 11, 2026, 09:13 PM UTC

    We are currently investigating an issue affecting UPS services. We have observed an elevated number of errors from UPS APIs, including service unavailability affecting multiple services. Customers may experience delays or intermittent failures when generating UPS rates and purchasing UPS labels Our team is actively investigating and monitoring the situation. We will provide updates as more information becomes available

  2. monitoring Jun 11, 2026, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 10:27 PM UTC

    This incident has been resolved.