Shippo incident

Royal Mail InterSoft Tracking Degradation (Third-Party Issue)

Minor Ongoing View vendor source →
Started
May 04, 2026, 08:48 PM UTC
Resolved
Ongoing
Duration
● 1h 51m
Detected by Pingoru
May 04, 2026, 08:48 PM UTC

Affected components

Royal Mail (InterSoft)

Update timeline

  1. investigating May 04, 2026, 08:48 PM UTC

    We are currently experiencing degraded tracking updates for Royal Mail Intersoft shipments due to an issue with a third-party provider. This may result in delayed or unreliable tracking information. Our partner is actively working on a resolution. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

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