Shippo incident

3rd party tracking updates issue

Notice Resolved View vendor source →

Shippo experienced a notice incident on April 27, 2026 affecting XPO, lasting 22d 11h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 06:11 AM UTC
Resolved
May 19, 2026, 05:20 PM UTC
Duration
22d 11h
Detected by Pingoru
Apr 27, 2026, 06:11 AM UTC

Affected components

XPO

Update timeline

  1. investigating Apr 27, 2026, 06:11 AM UTC

    We are currently experiencing an issue affecting tracking updates for shipments handled by XPO. Tracking events may not be visible on our platform at this time. This issue is caused by a problem with a third-party integration that supports XPO tracking. Our partner is aware of the issue and is actively working on a fix. At this time, we do not have a confirmed timeline for resolution. We will continue to share updates as more information becomes available.

  2. investigating Apr 27, 2026, 06:15 AM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 08:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 19, 2026, 05:20 PM UTC

    This incident has been resolved.