Shippo incident

Elevated error rate on Canada Post Shipment service

Critical Resolved View vendor source →

Shippo experienced a critical incident on April 12, 2026 affecting Canada Post, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 03:46 AM UTC
Resolved
Apr 12, 2026, 10:50 AM UTC
Duration
7h 3m
Detected by Pingoru
Apr 12, 2026, 03:46 AM UTC

Affected components

Canada Post

Update timeline

  1. investigating Apr 12, 2026, 03:47 AM UTC

    We are experiencing elevated error rate on Canada Post Shipment service and it is affecting Label Generation. We have reached out to the carrier and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 12, 2026, 10:50 AM UTC

    This incident has been resolved.