Shippo incident

Elevated error rate on Colissimo and La Poste's transaction service

Critical Resolved View vendor source →

Shippo experienced a critical incident on April 14, 2026 affecting Colissimo and La Poste, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 08:44 PM UTC
Resolved
Apr 14, 2026, 10:01 PM UTC
Duration
1h 16m
Detected by Pingoru
Apr 14, 2026, 08:44 PM UTC

Affected components

ColissimoLa Poste

Update timeline

  1. investigating Apr 14, 2026, 08:44 PM UTC

    We are experiencing elevated error rate on La Poste and Colissimo's transaction service and it is affecting Label Generation. The carrier appears to be experiencing an outage on their side. We've reached out to them asking for an ETA and actively monitoring the status of these issues and will keep you posted on this.

  2. resolved Apr 14, 2026, 10:01 PM UTC

    The error rate has decreased. The carrier’s status is green, and the service is fully operational.