Shippo incident

Elevated Error Rates Across Shippo Services

Critical Resolved View vendor source →

Shippo experienced a critical incident on April 16, 2026 affecting Shippo REST API and Shippo Web Dashboard and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:44 PM UTC
Resolved
Apr 16, 2026, 11:25 PM UTC
Duration
40m
Detected by Pingoru
Apr 16, 2026, 10:44 PM UTC

Affected components

Shippo REST APIShippo Web DashboardShippo Platform API

Update timeline

  1. investigating Apr 16, 2026, 10:44 PM UTC

    We're seeing elevated error rates across Shippo's services. We're actively investigating and will post updates soon.

  2. monitoring Apr 16, 2026, 11:16 PM UTC

    We've seen the error rates subside and systems are operating normally. We'll continue to monitor

  3. resolved Apr 16, 2026, 11:25 PM UTC

    This incident has been resolved.