Shippo Outage History
Shippo is up right nowPingoru has recorded 180 incidents for Shippo: 180 in the last 12 months and 98 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 10 | 204 of 720 (28%) |
| May 2026 | 5 | 425 of 744 (57%) |
| June 2026 | 13 | 61 of 720 (8%) |
| July 2026 | 19 | 143 of 744 (19%) |
| August 2026 | 22 | 135 of 744 (18%) |
| September 2026 | 32 | 183 of 720 (25%) |
| October 2026 | 38 | 221 of 589 (38%) |
Incidents, newest first
Major March 12, 2026 Temporary disruption affecting USPS Military and U.S. Territory Shipments 1d 1h USPS
Started Mar 12, 2026, 04:52 PM UTC· resolved Mar 13, 2026, 06:21 PM UTC
- investigating Mar 12, 2026, 04:52 PM UTC
We are currently experiencing a temporary disruption affecting label generation for USPS shipments destined for U.S. military addresses and certain U.S. territories. We are working with the carrier to restore normal service as quickly as possible.
- investigating Mar 12, 2026, 06:26 PM UTC
We are continuing to investigate this issue.
- resolved Mar 13, 2026, 06:21 PM UTC
This incident has been resolved.
Major March 12, 2026 Elevated error rate on USPS Transaction API 32m USPS
Started Mar 12, 2026, 04:21 PM UTC· resolved Mar 12, 2026, 04:54 PM UTC
- investigating Mar 12, 2026, 04:21 PM UTC
We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.
- investigating Mar 12, 2026, 04:36 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 12, 2026, 04:37 PM UTC
We started seeing recovery for label generation , we are monitoring things for a while
- resolved Mar 12, 2026, 04:54 PM UTC
This incident has been resolved.
Critical March 8, 2026 USPS Manifest outage 2h 46m USPS
Started Mar 08, 2026, 10:32 AM UTC· resolved Mar 08, 2026, 01:19 PM UTC
- investigating Mar 08, 2026, 10:32 AM UTC
Hey team, we had a maintenance window for USPS. Although the maintenance has been completed, we are currently seeing a high error rate for manifest. This should not affect shipments but we are seeking clarification from USPS. We will keep you updated as soon as we have more information.
- resolved Mar 08, 2026, 01:19 PM UTC
This incident has been resolved.
Minor March 5, 2026 Elevated error rate on ONTRAC Transaction API Service 1h 4m OnTrac
Started Mar 05, 2026, 02:38 PM UTC· resolved Mar 05, 2026, 03:43 PM UTC
- investigating Mar 05, 2026, 02:38 PM UTC
We have detected an elevated error rate from ONTRAC Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Transaction updates may be delayed but will be sent once the carrier’s API is restored
- identified Mar 05, 2026, 03:20 PM UTC
The issue affecting OnTrac transaction updates has been identified as a carrier-side system outage. The OnTrac Engineering Team is actively working to resolve the issue. We will provide further updates as they become available.
- resolved Mar 05, 2026, 03:43 PM UTC
This incident has been resolved.
Minor March 4, 2026 USPS QR Code Service Disruption 2h 10m USPS
Started Mar 04, 2026, 03:32 AM UTC· resolved Mar 04, 2026, 05:43 AM UTC
- investigating Mar 04, 2026, 03:32 AM UTC
We are currently experiencing a service disruption affecting USPS QR code functionality due to a connection issue. The issue began around 6:00 PM PST and is ongoing. We are actively working with USPS to investigate and resolve the problem as quickly as possible.
- resolved Mar 04, 2026, 05:43 AM UTC
USPS has confirmed that the issue has been resolved. We are no longer seeing connection errors, and the service is now fully operational.
Minor February 24, 2026 Elevated error rate on Royal Mail (SF) Tracking 28m Royal Mail (Storefeeder)
Started Feb 24, 2026, 01:03 PM UTC· resolved Feb 24, 2026, 01:31 PM UTC
- investigating Feb 24, 2026, 01:03 PM UTC
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Feb 24, 2026, 01:31 PM UTC
This incident has been resolved.
Major February 18, 2026 Elevated error rate on Deutsche Post Tracking Service 1h 23m Deutsche Post
Started Feb 18, 2026, 11:23 AM UTC· resolved Feb 18, 2026, 12:46 PM UTC
- investigating Feb 18, 2026, 11:23 AM UTC
We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting Tracking service, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.
- resolved Feb 18, 2026, 12:46 PM UTC
This incident has been resolved.
Minor February 16, 2026 Elevated error rate on Deutsche Post Services 7h 29m Deutsche Post
Started Feb 16, 2026, 08:35 AM UTC· resolved Feb 16, 2026, 04:04 PM UTC
- investigating Feb 16, 2026, 08:35 AM UTC
We’ve detected an elevated error rate from Deutsche Post. The carrier has confirmed they are currently experiencing an issue impacting all of their services, and we’re actively monitoring the situation. During this time, updates may be delayed but will be sent once the carrier's API is restored.
- resolved Feb 16, 2026, 04:04 PM UTC
This incident has been resolved.
Major February 11, 2026 USPS QR Code Generation Issues 2h 58m USPS
Started Feb 11, 2026, 10:38 PM UTC· resolved Feb 12, 2026, 01:36 AM UTC
- investigating Feb 11, 2026, 10:38 PM UTC
We’re seeing some issues generating QR Code with USPS. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.
- resolved Feb 12, 2026, 01:36 AM UTC
This incident has been resolved.
Notice February 7, 2026 Elevated error rate on Deutsche Post Tracking and Transaction 53m Deutsche Post
Started Feb 07, 2026, 11:59 PM UTC· resolved Feb 08, 2026, 12:52 AM UTC
- investigating Feb 07, 2026, 11:59 PM UTC
We’re seeing elevated error rates for the Deutsche post Tracking and Transaction services. We have reached out to the carrier and and actively monitoring the status of these issue and will provide further updates soon.
- resolved Feb 08, 2026, 12:52 AM UTC
This incident has been resolved.
Critical February 5, 2026 Elevated error rate on USPS Tracking 7h 26m USPS
Started Feb 05, 2026, 04:31 AM UTC· resolved Feb 05, 2026, 11:57 AM UTC
- investigating Feb 05, 2026, 04:31 AM UTC
We have detected an elevated error rate from USPS Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
- resolved Feb 05, 2026, 11:57 AM UTC
This incident has been resolved.
Minor February 2, 2026 Degraded Rate Retrieval for Multiple Carriers 1h 18m USPS, UPS, FedEx, Royal Mail (Storefeeder)
Started Feb 02, 2026, 10:07 PM UTC· resolved Feb 02, 2026, 11:25 PM UTC
- investigating Feb 02, 2026, 10:07 PM UTC
We are currently investigating an issue where some customers may experience difficulties retrieving shipping rates from UPS, Royal Mail (SF), FedEx, and USPS. During this time, rate requests may fail or return incomplete results. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide updates as more information becomes available.
- monitoring Feb 02, 2026, 10:25 PM UTC
Our team is seeing that the issue has been resolved. We’re continuing to monitor on our end.
- resolved Feb 02, 2026, 11:25 PM UTC
This incident has been resolved.
Critical January 30, 2026 Elevated error rate on FedEx Tracking API 8h 21m FedEx
Started Jan 30, 2026, 02:26 PM UTC· resolved Jan 30, 2026, 10:48 PM UTC
- investigating Jan 30, 2026, 02:26 PM UTC
We have detected an elevated error rate from FedEx Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Jan 30, 2026, 10:48 PM UTC
This incident has been resolved.
Critical January 29, 2026 Elevated error rate on FedEx API services 3h 32m FedEx
Started Jan 29, 2026, 05:18 PM UTC· resolved Jan 29, 2026, 08:51 PM UTC
- investigating Jan 29, 2026, 05:18 PM UTC
We have detected an elevated error rate from FedEx API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction might get failed you can retry once the carrier's API is restored.
- identified Jan 29, 2026, 05:19 PM UTC
FedEx confirmed they are having outage on their end and their technical team working for the fix no ETA available yet
- resolved Jan 29, 2026, 08:51 PM UTC
This incident has been resolved.
Major January 23, 2026 Elevated error rate on Deutsche Post Tracking 5h 2m Deutsche Post
Started Jan 23, 2026, 10:11 PM UTC· resolved Jan 24, 2026, 03:14 AM UTC
- investigating Jan 23, 2026, 10:11 PM UTC
We have detected an elevated error rate from Deutsche Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- resolved Jan 24, 2026, 03:14 AM UTC
This incident has been resolved.
Major January 22, 2026 Elevated error rate on Canada Post Shipement service 31m Canada Post, EVRi
Started Jan 22, 2026, 08:58 PM UTC· resolved Jan 22, 2026, 09:29 PM UTC
- investigating Jan 22, 2026, 08:58 PM UTC
We have detected an elevated error rate from Canada Post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
- resolved Jan 22, 2026, 09:29 PM UTC
This incident has been resolved.
Minor January 20, 2026 Delayed posting of webhooks 32m Shippo REST API, Shippo Platform API
Started Jan 20, 2026, 11:49 AM UTC· resolved Jan 20, 2026, 12:21 PM UTC
- investigating Jan 20, 2026, 11:03 AM UTC
we are currently investigating an issue causing elevated error rates (approximately 33%) impacting outbound tracking webhook updates. As a result, some tracking information may be delayed or temporarily unavailable. Our team is actively working to identify the root cause and resolve the issue.
- investigating Jan 20, 2026, 11:04 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 20, 2026, 11:49 AM UTC
Monitoring – Outbound Tracking Service We have resolved the issue causing elevated error rates for new outbound tracking updates. Some previously affected tracking messages may still be delayed while we work through a backlog. We are monitoring the system closely and will provide another update once all impacted messages have been fully processed.
- resolved Jan 20, 2026, 12:21 PM UTC
Resolved – Outbound Tracking Service The service has been restored and is operating normally, with no impact to new tracking updates. Some tracking updates entered a terminal state (e.g. delivered) during the incident and will require manual correction. We will follow up to resolve these remaining items, which are expected to be limited in scope.
Major January 11, 2026 Elevated error rate on Canada post Transaction 1h 21m Canada Post
Started Jan 11, 2026, 07:25 PM UTC· resolved Jan 11, 2026, 08:46 PM UTC
- investigating Jan 11, 2026, 07:25 PM UTC
We have detected an elevated error rate from canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
- identified Jan 11, 2026, 07:25 PM UTC
Canada Post has confirmed that this issue is on their end. Their engineering team is actively working on a fix, with an ETA of 4:00 PM EST. We will continue to monitor the situation and share updates as they become available.
- monitoring Jan 11, 2026, 08:24 PM UTC
Canada Post has implemented the fix we started seeing the recovery and we are monitoring the service for a while
- resolved Jan 11, 2026, 08:46 PM UTC
This incident has been resolved.
Minor January 1, 2026 Elevated error rate on la_poste Tracking and Transaction 18h 48m La Poste
Started Jan 01, 2026, 09:47 PM UTC· resolved Jan 02, 2026, 04:35 PM UTC
- investigating Jan 01, 2026, 09:47 PM UTC
We have detected an elevated error rate from la_poste on Tracking and Transaction API. We have reached out to the carrier and and actively monitoring the status of these issues and will provide further updates soon.
- resolved Jan 02, 2026, 04:35 PM UTC
This incident has been resolved.
Critical January 1, 2026 Elevated error rate on Colissimo Tracking 9h 53m Colissimo
Started Jan 01, 2026, 06:03 AM UTC· resolved Jan 01, 2026, 03:57 PM UTC
- investigating Jan 01, 2026, 06:03 AM UTC
We have detected an elevated error rate from Colissimo's Tracking & Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
- investigating Jan 01, 2026, 07:56 AM UTC
Update from the carrier: We are informing you that an incident occurred this morning starting at 3:30 AM , affecting all of our connected solutions. Our entire team is fully mobilized to restore service as quickly as possible. We thank you for your understanding and apologize for any inconvenience caused.
- resolved Jan 01, 2026, 03:57 PM UTC
This incident has been resolved.
Notice December 23, 2025 Elevated error rate on Canada Post Transaction Services 1d 20h Canada Post
Started Dec 23, 2025, 08:09 PM UTC· resolved Dec 25, 2025, 04:51 PM UTC
- investigating Dec 23, 2025, 08:09 PM UTC
We have detected an elevated error rate from Canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, label generation is affected.
- identified Dec 23, 2025, 08:19 PM UTC
Canada Post has confirmed an outage on their end and their team is actively working to resolve the issue. We will share updates as more information becomes available.
- monitoring Dec 24, 2025, 02:52 AM UTC
Update: Canada Post has confirmed their systems are stabilized; however, error rates remain elevated. We are seeing some successful transactions and are continuing to monitor the service until full operational stability is confirmed.
- monitoring Dec 24, 2025, 02:25 PM UTC
We heard back from Canada Post, and unfortunately there’s no new update yet. Their team has been working overnight, but the APIs are still largely failing. They’ll share an update once things are stable.
- monitoring Dec 25, 2025, 02:47 PM UTC
We’ve started seeing a few successful label generations on our graph, but we haven’t received any updates from Canada Post yet. We’ll continue to monitor this and keep you updated once the carrier confirms.
- resolved Dec 25, 2025, 04:51 PM UTC
This incident has been resolved.