Shippo incident

Elevated error rate on dhl_ecommerce Transaction

Resolved after 5 minutes, affecting DHL eCommerce, on May 19, 2026.

investigating May 19, 2026, 06:51 PM UTC

We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation

Started
May 19, 2026, 06:51 PM UTC
Resolved
May 19, 2026, 06:57 PM UTC
Duration
5m
Detected by Pingoru
May 19, 2026, 06:51 PM UTC

Affected components

DHL eCommerce

Update timeline

  1. investigating May 19, 2026, 06:51 PM UTC

    We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation

  2. resolved May 19, 2026, 06:57 PM UTC

    This incident has been resolved.

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