Shippo incident

Deutsche Post label purchase failure

Minor Resolved View vendor source →

Shippo experienced a minor incident on June 2, 2026 affecting Deutsche Post, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 02:11 PM UTC
Resolved
Jun 02, 2026, 05:42 PM UTC
Duration
3h 31m
Detected by Pingoru
Jun 02, 2026, 02:11 PM UTC

Affected components

Deutsche Post

Update timeline

  1. investigating Jun 02, 2026, 02:11 PM UTC

    Customers attempting to purchase Deutsche Post labels through Shippo may see intermittent errors. We have observed intermittent failures of label purchase calls returning errors since 12:28 UTC, and the issue has persisted for over 80 minutes. The source is upstream at Deutsche Post's API. Other Shippo services and other carriers are not affected.

  2. resolved Jun 02, 2026, 05:42 PM UTC

    This incident has been resolved.