Shippo experienced a minor incident on March 16, 2026 affecting Shippo REST API and Shippo Web Dashboard and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Shippo REST APIShippo Web DashboardShippo Platform API
Update timeline
- investigating Mar 16, 2026, 04:47 PM UTC
we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
- investigating Mar 16, 2026, 04:51 PM UTC
We are continuing to investigate this issue.
- identified Mar 16, 2026, 04:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 16, 2026, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 05:24 PM UTC
This incident has been resolved.