Shippo incident

Degraded API Performance

Minor Resolved View vendor source →
Started
Mar 16, 2026, 04:47 PM UTC
Resolved
Mar 16, 2026, 05:24 PM UTC
Duration
37m
Detected by Pingoru
Mar 16, 2026, 04:47 PM UTC

Affected components

Shippo REST APIShippo Web DashboardShippo Platform API

Update timeline

  1. investigating Mar 16, 2026, 04:47 PM UTC

    we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

  2. investigating Mar 16, 2026, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 16, 2026, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 16, 2026, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 16, 2026, 05:24 PM UTC

    This incident has been resolved.

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