Shippo incident

Elevated error rate on Deutsche Post Transaction

Minor Resolved View vendor source →

Shippo experienced a minor incident on June 17, 2026 affecting Deutsche Post and EVRi, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 03:08 PM UTC
Resolved
Jun 17, 2026, 09:27 PM UTC
Duration
6h 19m
Detected by Pingoru
Jun 17, 2026, 03:08 PM UTC

Affected components

Deutsche PostEVRi

Update timeline

  1. investigating Jun 17, 2026, 03:08 PM UTC

    We have detected an elevated error rate for the Deutsche Post transaction service. We have reached out to the carrier and actively monitoring the status of this issue and will provide further updates soon.

  2. investigating Jun 17, 2026, 03:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:58 PM UTC

    Deutsche Post confirmed that they are having technical issue on their end their IT team is working on the fix

  4. resolved Jun 17, 2026, 09:27 PM UTC

    This incident has been resolved.