ScalePad Outage History

ScalePad is up right now

There were 5 ScalePad outages since February 20, 2026 totaling 858h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scalepad.com

Minor April 9, 2026

ControlMap in US region sends too many emails

Detected by Pingoru
Apr 09, 2026, 01:00 PM UTC
Resolved
Apr 14, 2026, 06:45 PM UTC
Duration
5d 5h
Affected: ControlMap
Timeline · 4 updates
  1. investigating Apr 09, 2026, 02:27 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2026, 05:12 PM UTC

    We have found the issue and have implement a configuration change.

  3. monitoring Apr 09, 2026, 08:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2026, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Lifecycle Insights: Dell warranty lookups failing

Detected by Pingoru
Apr 07, 2026, 04:32 PM UTC
Resolved
Apr 16, 2026, 09:20 PM UTC
Duration
9d 4h
Affected: Lifecycle Insights
Timeline · 2 updates
  1. identified Apr 07, 2026, 04:32 PM UTC

    We've identified an issue with our 3rd party integration with Dell which is preventing warranty lookups from working as expected. We're working with Dell to resolve the situation as soon as possible and will post updates here as more information becomes available. Thank you for your patience.

  2. resolved Apr 16, 2026, 09:20 PM UTC

    We've successfully resolved the underlying issue with Dell warranty calls in Lifecycle Insights. Those warranty look ups will now function as expected. Thank you very much for your patience.

Read the full incident report →

Notice March 17, 2026

Lifecycle Manager: Integration Sync Logs – Missing Historical Activity

Detected by Pingoru
Mar 17, 2026, 05:04 PM UTC
Resolved
Mar 17, 2026, 08:21 PM UTC
Duration
3h 16m
Affected: Lifecycle Manager
Timeline · 2 updates
  1. investigating Mar 17, 2026, 05:04 PM UTC

    Integration Sync Logs are currently missing historical sync data from March 13th onward. Syncs are completing successfully and no data has been lost. We are actively working to restore full log visibility.

  2. resolved Mar 17, 2026, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2026

Backup Radar - EU Region: Intermittent Performance Delays

Detected by Pingoru
Feb 25, 2026, 08:05 PM UTC
Resolved
Mar 18, 2026, 09:51 PM UTC
Duration
21d 1h
Affected: Backup Radar
Timeline · 3 updates
  1. investigating Feb 25, 2026, 08:05 PM UTC

    We have received reports of intermittent slow page loads affecting Backup Radar in our EU region. Our team is currently investigating the issue, including whether an ongoing Microsoft Azure App Services maintenance window may be contributing to the degraded performance. The application remains accessible at this time; however, users may experience slower-than-normal response times. We will continue to monitor the situation and provide updates as more information becomes available.

  2. monitoring Mar 18, 2026, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 09:51 PM UTC

    Late February we received reports of intermittent slow page loads affecting Backup Radar in our EU region. Our team investigated the issue, including assessing whether an ongoing Microsoft Azure App Services maintenance window contributed to the degraded performance. The application remained accessible during this time; however, users experienced slower-than-normal response times.

Read the full incident report →

Minor February 20, 2026

Backup Radar - EU Region: Degraded Performance

Detected by Pingoru
Feb 20, 2026, 05:18 PM UTC
Resolved
Feb 20, 2026, 07:57 PM UTC
Duration
2h 38m
Affected: Backup Radar
Timeline · 2 updates
  1. investigating Feb 20, 2026, 05:18 PM UTC

    We are currently investigating reports of degraded performance and intermittent access issues affecting Backup Radar in our EU region. The impact appears to be limited to the EU region. The US region remains fully operational. Our engineering team is actively investigating and monitoring the situation. We will provide further updates as soon as more information becomes available.

  2. resolved Feb 20, 2026, 07:57 PM UTC

    We've identified resources which ended up in an unstable state and implemented corrective actions to resolve the access issues to Backup Radar in our EU region. We'll continue to monitor the environment to ensure ongoing stability and address any remaining symptoms for partner accounts.

Read the full incident report →

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