ScalePad experienced a minor incident on May 15, 2026 affecting Lifecycle Manager, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Lifecycle Manager
Update timeline
- identified May 15, 2026, 04:09 PM UTC
Some Lifecycle Manager integrations across a subset of accounts are seeing sync failures with an “unexpected error” since 12/05. We have identified the cause and are working urgently on a resolution.
- identified May 15, 2026, 04:41 PM UTC
Some Lifecycle Manager integrations across a subset of accounts are seeing sync failures with an “unexpected error” since 2026-05-12. We have identified the cause and are working urgently on a resolution.
- resolved May 15, 2026, 11:25 PM UTC
This incident has been resolved.