ScalePad incident

Quoter: Integration Sync Delays

Resolved after 4 hours 59 minutes, affecting Quoter, on June 18, 2026.

monitoring Jun 18, 2026, 03:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 18, 2026, 01:05 PM UTC
Resolved
Jun 18, 2026, 06:05 PM UTC
Duration
4h 59m
Detected by Pingoru
Jun 18, 2026, 01:05 PM UTC

Affected components

Quoter

Update timeline

  1. investigating Jun 18, 2026, 01:05 PM UTC

    We are investigating reports of delayed integration pushes affecting some PSA integrations, including Autotask, ConnectWise, and Halo. We will provide an update once we have more information.

  2. monitoring Jun 18, 2026, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2026, 06:05 PM UTC

    This incident has been resolved.

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