ScalePad incident

Quoter: Integration Sync Delays

Minor Resolved View vendor source →

ScalePad experienced a minor incident on June 18, 2026 affecting Quoter, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 01:05 PM UTC
Resolved
Jun 18, 2026, 06:05 PM UTC
Duration
4h 59m
Detected by Pingoru
Jun 18, 2026, 01:05 PM UTC

Affected components

Quoter

Update timeline

  1. investigating Jun 18, 2026, 01:05 PM UTC

    We are investigating reports of delayed integration pushes affecting some PSA integrations, including Autotask, ConnectWise, and Halo. We will provide an update once we have more information.

  2. monitoring Jun 18, 2026, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2026, 06:05 PM UTC

    This incident has been resolved.