ScalePad incident

C360: Delayed Data Processing for North American Partners

Minor Ongoing View vendor source →

ScalePad is currently experiencing a minor incident affecting Cognition360, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 07:43 PM UTC
Resolved
Ongoing
Duration
● 1d 4h
Detected by Pingoru
May 29, 2026, 07:43 PM UTC

Affected components

Cognition360

Update timeline

  1. investigating May 29, 2026, 07:43 PM UTC

    Cognition360 data processing is currently delayed for some North American partners due to an issue in the Azure West US region. The Azure issue began ~10:00 PM PST on May 28th, caused by power outages. C360 Services are beginning to come back online, but processing has not yet fully recovered. Data processing delays may continue until traffic volumes subside and services return to normal capacity. Note: there is no data loss - the impact is limited to delayed processing. We are confident processing will fully catch up over the weekend. Please see Microsoft’s Status page for more info if needed: https://azure.status.microsoft/en-gb/status