ScalePad incident

Lifecycle Manager: Login issues

Notice Resolved View vendor source →

ScalePad experienced a notice incident on July 22, 2026 affecting Lifecycle Manager, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 08:24 PM UTC
Resolved
Jul 22, 2026, 10:21 PM UTC
Duration
1h 57m
Detected by Pingoru
Jul 22, 2026, 08:24 PM UTC

Affected components

Lifecycle Manager

Update timeline

  1. investigating Jul 22, 2026, 09:07 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2026, 09:07 PM UTC

    There is an identified issue preventing partners from signing in with SSO, we are resolving the issue and will share updates within the next 30 minutes.

  3. monitoring Jul 22, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 10:21 PM UTC

    This incident has been resolved.